Ask the Fragrance Experts
Buying perfumes online can be challenging since you can’t experience the scent firsthand. However, with the help of our modern technology and trusted online perfume stores, choosing the right fragrance now comes with an easier approach. You can now identify the scent that matches you through listed ingredients.
It is recommended to keep your perfumes away from direct heat or sunlight and avoid exposing them to big temperature swings. By following these precautions, you can help maintain the scent and make it last longer.
This depends on your usage habits. On average a 100ml bottle, used one time a day, lasts about 4 to 6 months.
It is normal to sometimes have nose fatigue where your nose gets used to a scent and becomes less sensitive to it. Even though you might not notice it, people around you can still smell it. So, it’s a good idea to go easy on reapplying the fragrance.
We have a lot of fragrance lovers who love talking about anything related to scents. Shoot us an email at support@falaqperfumes.com, and we’ll get back to you promptly. We’re here to help!
Safety
No, our products are not tested on animals. All our products are cruelty free.
As with all products, it is recommended for you to first try the product on a small patch of your skin in case of any skin reaction. If your skin becomes irritated, please discontinue use right away and contact your health care provider immediately.
My Order
We start fulfillment as soon as we receive your order so that you can receive your package as soon as possible. Unfortunately, once an order has been placed, it cannot be canceled or modified.
In most cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working, please get in touch with us at support@falaqperfumes.com, and we will investigate.
While we are not responsible for lost, held, or damaged packages, we still want you to have the best experience with us. If you have concerns, please contact us at support@falaqperfumes.com to explain your situation and we’ll do our best to resolve any issues.
Shipping and Returns
Currently, we ship anywhere only in the U.S. At this time, we do not deliver to PO boxes or to American Overseas Territories.
We accept returns that are initiated within 14 days of receiving your package. Shipping fees may apply. Products that are damaged, used, or not returned in the original packaging with the cellophane wrap sealed cannot be returned.